Everything I can take off your plate.
Five services, and most owners start with one. If you are not sure which, that is exactly what the first conversation is for.
Operations and workflow
Most of what feels like chaos is really one undocumented handoff repeating itself. We walk the actual path a job takes through your business, from the first call to the money in the bank, and find the places it stalls, doubles back, or lives only in somebody's memory. Then we rebuild that path so it is the same every time.
- A written walkthrough of how work actually moves through your business today
- The specific points where it stalls, repeats, or depends on one person
- A rebuilt process, step by step, with who owns each part
- The checklists and forms your team needs to follow it
- Time working alongside your people while the new way takes hold
“Everything has to come through me or it does not get done right.”
Hiring and training
Hiring badly is one of the most expensive things a small business does, and most owners are doing it between other jobs with no process behind it. We build you a way to hire that is repeatable, and a first ninety days that actually turns a new person into a contributor instead of leaving them to figure it out.
- A clear description of the role and what good looks like in it
- Interview questions that surface how someone actually works
- A structured onboarding plan for the first ninety days
- Training materials your team can run without you
- Support through the first hires until you can run it yourself
“I keep hiring people and it keeps not working out.”
Policies, procedures and handbooks
An employee handbook is not paperwork for its own sake. It is the difference between answering the same question forty times and answering it once. We write yours in language your people will really read, covering the things that come up in your business specifically, not a template downloaded from somewhere else.
- An employee handbook written for your business, not a generic template
- Written procedures for the tasks that get done inconsistently
- Clear, plain-language policies your team can follow without a lawyer
- A format that is easy to update as you grow
- A rollout so your team knows it exists and knows how to use it
“I answer the same five questions every single week.”
Notary public
A commissioned notary public serving Rutherford County. Useful on its own, and genuinely handy when we are already working through your paperwork together and something needs to be executed correctly.
- Notarization of business and personal documents
- Serving Murfreesboro, Smyrna, La Vergne and the surrounding area
- Available alongside consulting work, or entirely on its own
“I need this signed and witnessed and I do not know where to go.”
Security training
Structured security training delivered to your team. Worth a conversation if you have a compliance requirement to meet, or if you simply want your staff prepared and confident rather than hoping the situation never comes up.
- Structured training delivered to your team
- Content matched to your setting and your requirements
- Scheduling that works around how your business actually operates
“We are supposed to have training in place and we do not.”
Not sure which one you need?
That is normal, and it is the easiest thing in the world to sort out. Tell me what your week looks like and I will tell you where I would start.